BrightView Enhancement Manager in Cincinnati, Ohio
Brighter futures start here. Welcome to BrightView. We’re a team of talented professionals, driven by results and relationships, and committed to taking care of each other, clients, and communities.
BrightView was recently formed through the combination of landscape industry pioneers and leaders, Brickman and ValleyCrest. This defining event united more than 140 years of experience, an extraordinary portfolio of high-profile projects and clients, and a vast, national network of expertise and innovation. As one and true to our name, we’re reinventing the industry while affording our 22,000+ team members access to the most comprehensive training, resources, benefits, mentorship, and opportunities for career advancement.
A brighter future is in your hands. We’re currently seeking an Enhancement Manager (EM). The Enhancement Manager (EM) schedules and directs personnel and resources towards providing quality, cost-effective enhancement services to clients. EMs also support the Account Manager(s) in estimating, design and client meetings as needed. EMs will also sell enhancement services to clients, with or without base maintenance contracts, on their own. The Enhancement Manager will oversee a book of work totaling at least $1,000,000.00 annually and oversee 2-6 service teams. The Enhancement Manager will be responsible for training and developing these individuals and providing day-to-day operational scheduling and guidance.
What you'll do:
Understand client needs via regular communication with the Account Manager(s).
Manage all landscape enhancement services, including the coordination of all materials, people, equipment and subcontractors required to produce quality work.
Inspect properties prior to scheduled service in order to properly prepare a specific action plan for service.
Understand irrigation systems, identify necessary repairs or adjustments, and communicate recommendations to the appropriate party.
After services, monitor all aspects of the landscape and identify insect or disease problems.
As necessary, perform hands-on work with crews to meet work and scheduling demands.
Implement and enforce BrightView policies and procedures related to proper upkeep and maintenance, storage, use, and training required for branch equipment.
Work with the Branch Manager to identify staffing needs, hire new crew, and prepare daily crew schedules.
Ensure proper paperwork is completed for all employee changes and hires.
Communicate with, counsel, train, discipline, review, and develop growth plan for employees.
Hands-on training and support of crew members, including proper operation of equipment, pruning techniques, safety, and quality standards.
Focus on safety and monitor safety records.
Maintain and manage all required administrative systems, including but not limited to time sheets, job databases, and service schedules.
Order materials as needed and monitor costs and deliveries.
Request purchase orders and use in accordance with company guidelines.
Assist the Branch Manager in the performance of enhancement sales tasks as required.
Skills we're seeking:
2 or 4 year degree in a business related fieldorequivalent experience required.
Minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace, including 1-2 years supervisory experience.
Obtain and maintain a PLANET Certification (Installation of Hard and Softscapes)
Paid time off
Medical, dental, and vision insurance
BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.